OED's goal is to create a partnership with you to ensure your long-term success and profitability. We don't want to simply sell you products, we want to help you provide a higher level of sales and service support to your customers. To accomplish this goal, we provide these benefits:

Sales Training

Sales Support

  1. Well-seasoned sales team with a combined 163 years of experience in the outdoor power equipment industry
  2. A Territory Manager who:
    • Is a business partner to assist you in developing and growing your business
    • Arrives immediately after your initial order to help receive and assemble products, set up displays and merchandise your showroom and conduct sales training to get your staff ready to sell
    • Refreshes your display regularly to help keep your showroom looking its best and more attractive to prospective buyers
    • Helps with product demonstrations and municipal calls to help you close the sale
    • Provides field support for your open houses and trade shows
  3. Sales training and dealer meetings to educate you and your staff on the latest product information

OED Website

Customer Service Support

  1. Experienced staff who provides a "One Call, One Solution" experience that gets all situations handled quickly, fairly, and in a consistent manner
  2. On-line ordering system that lets you place an order at your convenience
  3. Ability to check product availability, orders, invoices, and statements on-line 24/7
  4. Same day shipping for all your orders placed before 2:00 pm EST
  5. Next day delivery to 96% of our sales territory
  6. Consistently high fill rates - 98% - to ensure that you receive the product you need, when you need it
  7. On-line bill pay that provides you with a simple and convenient payment option

Failure Analysis School

Technical Service Support

  1. Staff with 40 years of combined experience in the outdoor power equipment industry and who are EETC Two-Stroke certified
  2. Factory-trained personnel to assist you with any service issues that arise
  3. Service school training - including hands-on breakdown, failure analysis and carburetor replacement schools - to ensure that your technicians are well-trained for the brands you carry
  4. Staff that works with manufacturers to turn any issues in the field into long-term product solutions

Merchandising and Displays

Marketing Support

  1. In-house advertising department that combines resources to produce effective and cost-efficient advertising campaigns that help to promote your dealership and grow your business
  2. Sales promotions that create interest in the brands you sell and help you to increase your sales
  3. Custom-made marketing materials to meet your specific product and/or size requirements
  4. Custom installed displays that fit your showroom space - we don't subscribe to a "one-size-fits-all" approach
  5. Tips to help you increase your sales and profitability

OED Facility

OED Facility

Loading Docks

Loading Docks

OED Warehouse

Warehouse Area