OED's goal is to create a partnership with you to ensure your long-term success and profitability. We do not want to simply sell you products, we want to help you provide a higher level of sales and service support to your customers. To accomplish this goal, we provide these benefits:

Sales Support

Sales Support

 Well-Seasoned Sales Team

  • Combined 172 years of experience in the OPE industry.
  • Sales training and dealer meetings to educate you and your staff on the latest product information.

 Territory Manager Who:
  • Is a business partner to assist you in developing and growing your business.
  • Arrives immediately after your initial order to help receive and assemble products, merchandise your showroom, and conduct sales training to get your staff ready to sell.
  • Refreshes your displays regularly to help keep your showroom looking its best and more attractive to prospective buyers.

 Product Specialists Who:
  • Help with product demonstrations and municipal calls to help you close the sale.
  • Provide field support for your open houses and trade shows.

Customer Service Support

 Dedicated Customer Service Team

  • "One Call, One Solution" experience that gets all situations handled quickly, fairly, and in a consistent manner.

 Advanced Technology and Software
  • Lets you place an online order at your convenience.
  • Provides you with a simple and convenient payment option with online bill pay.
  • Lets you check product availability, orders, invoices, and statements 24/7.
  • Provides access to downloadable price lists, dealer programs, and other marketing resources.

 Real-Time Warehouse Management System
  • Same day shipping for orders placed before 2:00 pm EST.
  • Consistently high fill rates - 98% - to ensure that you receive the product you need, when you need it.
  • Next day delivery to 96% of our sales territory.

Customer Service Support

Technical Service Support

Technical Service Support

 Experienced Technical Service Team

  • Combined 44 years of experience in OPE industry.
  • EETC Two-Stroke certified staff.

 Factory Trained Personnel
  • Assists you with any service issues that arise.
  • Works with manufacturers to turn any issues in the field into long-term product solutions.

 Annual Service School Training
  • Ensures your technicians are well-trained for the brands you carry.
  • Provides hands-on breakdown, failure analysis, and carburetor replacement training.

Marketing and Advertising Support

 Knowledgeable Marketing Team

  • Staff member who is a member of the American Marketing Association.
  • Stays up-to-date with the latest media and trends through seminars and training from the experts.
  • Provides tips to help you increase your sales and profitability.

 Marketing Programs
  • Effective and cost-efficient advertising campaigns that help promote your dealership and grow your business.
  • Sales promotions that create interest in the brands you sell and help you increase your sales.
  • Custom-made marketing materials to meet your specific product and/or size requirements.

 Custom Installed Displays
  • We do not subscribe to a "one-size-fits-all" approach - we fit the displays to your showroom space.

Marketing and Advertising Support
OED Facility

OED Facility

Loading Docks

Loading Docks

OED Warehouse

Warehouse Area