OED's goal is to create a partnership with you to ensure your long-term success and profitability. We do not want to simply sell you products, we want to help you provide a higher level of sales and service support to your customers. To accomplish this goal, we provide these benefits:

Sales Support

Sales Support

Well-Seasoned Sales Team

    • Combined 163 years of experience in OPE industry.
    • Sales training and dealer meetings to educate you and your staff on the latest product information.

A Territory Manager Who:

    • Is a business partner to assist you in developing and growing your business.
    • Arrives immediately after your initial order to help receive and assemble products, set up displays and merchandise your showroom, and conduct sales training to get your staff ready to sell.
    • Refreshes your displays regularly to help keep your showroom looking its best and more attractive to prospective buyers.

Product Specialists Who:

    • Help with product demonstrations and municipal calls to help you close the sale.
    • Provide field support for your open houses and trade shows.

Customer Service Support

Customer Service Support

Experienced Customer Service Team

    • "One Call, One Solution" experience that gets all situations handled quickly, fairly, and in a consistent manner.

Advanced Technology and Software

    • Lets you place an online order at your convenience.
    • Provides you with a simple and convenient payment option with online bill pay.
    • Lets you check product availability, orders, invoices, and statements 24/7.
    • Provides access to downloadable dealer programs, price lists, and other marketing resources.

Real-Time Warehouse Management System

    • Same day shipping for all orders placed before 2:00 pm EST.
    • Consistently high fill rates - 98% - to ensure that you receive the product you need, when you need it.
    • Next day delivery to 96% of our sales territory.

Technical Service Support

Technical Service Support

Talented Technical Service Team

    • Combined 40 years of experience in OPE industry.
    • EETC Two-Stroke certified staff.

Factory Trained Personnel

    • Assists you with any service issues that arise.
    • Works with manufacturers to turn any issues in the field into long-term product solutions.

Annual Service School Training

    • Ensures your technicians are well-trained for the brands you carry.
    • Provides hands-on breakdown, failure analysis, and carburetor replacement training.

Marketing & Advertising Support

Marketing and Advertising Support

Knowledgeable Marketing Team

    • Staff member who is a member of the American Marketing Association.
    • Stays up-to-date with the latest media and techniques through seminars and training from the experts.
    • Provides tips to help you increase your sales and profitability.

Marketing Programs

    • Effective and cost-efficient advertising campaigns that help promote your dealership and grow your business.
    • Sales promotions that create interest in the brands you sell and help you increase your sales.
    • Custom-made marketing materials to meet your specific product and/or size requirements.

Custom Installed Displays

    • We do not subscribe to a "one-size-fits-all" approach - we fit the display to your showroom space.

OED Facility

OED Facility

Loading Docks

Loading Docks

OED Warehouse

Warehouse Area