Why OED?
OED's goal is to create a partnership with you to ensure your long-term success and profitability. We do not want to simply sell you products, we want to help you provide a higher level of sales and service support to your customers. To accomplish this goal, we provide these benefits:
Sales Support
Well-Seasoned Sales Team
- Combined 163 years of experience in the OPE industry.
- Sales training and dealer meetings to educate you and your staff on the latest product information.
A Territory Manager Who:
- Is a business partner to assist you in developing and growing your business.
- Arrives immediately after your initial order to help receive and assemble products, merchandise your showroom, and conduct sales training to get your staff ready to sell.
- Refreshes your displays regularly to help keep your showroom looking its best and more attractive to prospective buyers.
Product Specialists Who:
- Help with product demonstrations and municipal calls to help you close the sale.
- Provide field support for your open houses and trade shows.
Customer Service Support
Dedicated Customer Service Team
- "One Call, One Solution" experience that gets all situations handled quickly, fairly, and in a consistent manner.
Advanced Technology and Software
- Lets you place an online order at your convenience.
- Provides you with a simple and convenient payment option with online bill pay.
- Lets you check product availability, orders, invoices, and statements 24/7.
- Provides access to downloadable price lists, dealer programs, and other marketing resources.
Real-Time Warehouse Management System
- Same day shipping for orders placed before 2:00 pm EST.
- Consistently high fill rates - 98% - to ensure that you receive the product you need, when you need it.
- Next day delivery to 96% of our sales territory.
Technical Service Support
Experienced Technical Service Team
- Combined 40 years of experience in OPE industry.
- EETC Two-Stroke certified staff.
Factory Trained Personnel
- Assists you with any service issues that arise.
- Works with manufacturers to turn any issues in the field into long-term product solutions.
Annual Service School Training
- Ensures your technicians are well-trained for the brands you carry.
- Provides hands-on breakdown, failure analysis, and carburetor replacement training.
Marketing and Advertising Support
Knowledgeable Marketing Team
- Staff member who is a member of the American Marketing Association.
- Stays up-to-date with the latest media and trends through seminars and training from the experts.
- Provides tips to help you increase your sales and profitability.
Marketing Programs
- Effective and cost-efficient advertising campaigns that help promote your dealership and grow your business.
- Sales promotions that create interest in the brands you sell and help you increase your sales.
- Custom-made marketing materials to meet your specific product and/or size requirements.
Custom Installed Displays
- We do not subscribe to a "one-size-fits-all" approach - we fit the displays to your showroom space.
OED Facility
Loading Docks
Warehouse Area