OED's goal is to create a partnership with you to ensure your long-term success and profitability. We do not want to simply sell you products, we want to help you provide a higher level of sales and service support to your customers. To accomplish this goal, we provide these benefits.

Sales Support

Well-Seasoned Team
Combined 180 years of experience in the OPE territory. Sales training and dealer meetings to educate you and your staff on the latest product information.

Product Specialists
Help with product demonstrations and municipal calls to help you close the sale. Provide field support for your open houses and trade shows.

Territory Manager
A business partner to assist you in developing and growing your business. Arrives immediately after your initial order to help receive and assemble products, merchandise your showroom, and conduct sales training to get your staff ready.



Customer Service Support

Dedicated Team
"One Call, One Solution" experience that gets all situations handled quickly, fairly, and in a consistent manner. Dependable shipping staff that understands the importance of each order..

Warehouse Management System
Same day shipping for orders placed before 2:00 EST. Consistently high fill rates - 98% - to ensure that you receive the product you need, when you need it. 

Advanced Technology & Software
Place online orders at your convenience. Simple and convenient payment option with online bill pay. Check product availability, orders, invoices, and statements 24/7. Download price lists, dealer programs, and other sales, service, and marketing resources.

Technical Service Support

Experienced Team
Combined 46 years of experience in the OPE industry. EETC two-stroke certified staff.

Service School Training
Annual training ensures your technicians are well-trained for the brands you carry. Provide hands-on breakdown, failure analysis, and carburetor replacement training.

Factory-Trained Personnel
Assists you with any service issues that arise. Works with manufacturers to turn any issues in the field into long-term product solutions.

Marketing Support

Knowledgeable Team
Staff member who is a member of the American Marketing Association and Certified Digital Marketing Professional (CDMP), and has over 30 years of experience in the OPE industry.

Custom Displays
We do not subscribe to a "one-size fits all" approach. Displays are customized fit your showroom space and needs.

Local Marketing Programs
Effective and cost efficient advertising programs that help promote your dealership and grow your business. Sales promotions that create interest in the brands you sell and help you increase your sales. Custom-made marketing materials to meet your specific product and/or size requirements.