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• Distribution throughout North
Carolina, South Carolina, Virginia,
Georgia, Tennessee, West Virginia,
Alabama, Maryland, and Delaware
• 68,000 sq. ft. dedicated to
equipment, accessories, and parts
• 14 – average number of years
employees have worked at OED
• 19 – average number of years
employees have worked in the
OPE industry
Our doors are always open. You are invited to stop by and visit whenever you are in the area.
Outdoor Equipment Distributors, Inc.
2721 Discovery Drive
Raleigh, NC 27616
Toll Free: 800.827.7870
Phone: 919.876.6937
Fax: 919.850.9163
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Outdoor Equipment Distributors, Inc. (OED) is a family owned and operated business that was established in 1969 as a wholesale distributor of outdoor power equipment to independent dealers. Today we distribute over 10 major brands of outdoor power equipment and supply over 600 dealers in North Carolina, South Carolina, Virginia, Tennessee, Georgia, Alabama, Maryland, Delaware, and West Virginia.
OED continues to grow and is one of the leading OPE distributors in the country. Our goal is to provide quality products and services to our dealers on a daily basis so they can provide a higher level of service and support to their customers — discerning homeowners, landscapers, municipalities, etc. OED offers the following service and support programs to accomplish this goal.
Customer Service Support
• Customer service staff with over 61 years of experience
at OED and in the OPE industry to provide you with
quick and accurate order processing and to assist you
with problem-solving solutions.
• On-line ordering is available at OED'sB2B site. You can
also check pricing and availability, make shopping lists
for repeat purchases, and reprint your invoices when
it is convenient for you.
• Parts Pre-Season Order Programs assist you with stocking seasonally fast moving
parts and allow us to anticipate your inventory requirements and provide you
with better service on a daily basis.
• Annual Parts Return Programs, with no restocking fee, ensure that you have
only the most current parts available in stock.
• Consistently provide high parts and equipment fill rates - 97% - which ensures
you receive the product when you need it.
• Same day shipping for orders placed before 2:00 pm EST whether you place an
order via the B2B site, phone, or fax.
Technical Service Support
• Technical service staff with over 54 years of combined
service experience in the OPE industry.
• Provide service support, technical training, on-site
assistance, and safety training.
Sales Support
• Territory manager who is a business partner and assists you in developing
and growing your business.
• Create mutually-agreeable and common goals and make any adjustments
so that together we can achieve those goals.
• Sales training and dealer meetings to educate you on the latest product
information available.
• Full-time product training specialist who is available to assist you with
product demonstrations, municipal calls, and open houses or trade shows.
Marketing Support
• Professional display installation
experience to maximize the effectiveness
of your showroom space.
• In-house advertising department that
combines resources to produce effective
and cost-efficient marketing and advertising campaigns.
• Sales promotions to assist you with retailing products through.
• Dealer programs, sales bulletins, and claim forms available on-line to ensure you
always have the most current documents and forms at your fingertips.
• Newsprint ads and hang tags available on-line to assist you with your local
advertising and merchandising efforts.
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